BH250 TC bass head issues????? Please Help

[NellyOnBass]

Hello folks just wondering if anyone can please help me here, recently got a tc bh250 to dabble with at home and I've ran in to a few snags, I got the TC Helicon Switch 3 to mute and turn toneprint off/on when needed however none of the switches mute the bass? Second I got a ditto looper and it's all running smooth however when I record there's no volume through the amp only on playback?

Lastly I'm using an S21 Ultra and got an AUX cable to jam over drum loops on my phone but when it's connected to the head it says unsupported device on my phone?

Please bare in mind I'm new to this head and I've connected everything up as described in the manuals (switch 3 to the pedal input on the back of the head) (ditto powered from ac adapter on side, input to bass and output to bass head) and the AUX cable is a straight forward input on the back of the head?? I'm racking my brain as to why nothing appears to be working as it should and I'm hoping it's a minor issue and maybe I'm missing something, please all help will be greatly appreciated and thank you in advance.

[NellyOnBass]

Sorry if this has been posted in the wrong part of the forum

[BassBunny]

Is the amp/pedal new? 

[NellyOnBass]

 

7 minutes ago, BassBunny said:

Is the amp/pedal new? 

Yeah mate pretty much I just can't fathom it out and hopefully I've messed up somewhere, can you help?

[BassBunny]

The cable for the Switch 3 is a TRS cable and not just an ordinary Guitar type?

[Geek99]

I asked about this and some very helpful members advised - one moment 

[Geek99]

I asked about this and some very helpful members advised - one moment 

 

 

here - read down 

 

Edited May 30, 2024 by Geek99

[NellyOnBass]

46 minutes ago, Geek99 said:

I asked about this and some very helpful members advised - one moment 

Thanks mate I'll have a read through

[NellyOnBass]

1 hour ago, BassBunny said:

The cable for the Switch 3 is a TRS cable and not just an ordinary Guitar type?

I'm using the cable that came with it mate, updated the head on my Mac and now it only mutes on 2 channels without cutting the toneprint out????? Very frustrating 

[NellyOnBass]

47 minutes ago, Geek99 said:

I asked about this and some very helpful members advised - one moment 

 

 

here - read down 

 

I have the toneprints working fine mate, the pedal mutes on channels 1 and 3 and 2 does nothing, my AUX cable also says unsupported when trying to play back drum loops

[Geek99]

I was referring to the alternative choices of switch offered. Alternatively perhaps yours has a fault, do you know anyone you could borrow one off?

[NellyOnBass]

3 hours ago, Geek99 said:

I was referring to the alternative choices of switch offered. Alternatively perhaps yours has a fault, do you know anyone you could borrow one off?

Unfortunately not pal just seems weird the ditto looper had the same issue on 2 amps aswell?????

[Bigguy2017]

First, are you using a TRS cable? 

With just a TRS cable into the amp footswitch jack, try shorting T to S and R to S.

This should give Toneprint on/off and Toneprint 1/2 switching as per diagram below

 

Re Aux connection - how are you connecting from the phone?

Out the phones socket (use a stereo minijack cable), or USB out the phone using a converter cable?

Plug the minijack cable into the amp - touching the other plug end should give some buzz if working.

 

Edited May 31, 2024 by Bigguy2017

[Geek99]

That’s a good answer 

[NellyOnBass]

1 hour ago, Bigguy2017 said:

First, are you using a TRS cable? 

With just a TRS cable into the amp footswitch jack, try shorting T to S and R to S.

This should give Toneprint on/off and Toneprint 1/2 switching as per diagram below

 

Re Aux connection - how are you connecting from the phone?

Out the phones socket (use a stereo minijack cable), or USB out the phone using a converter cable?

Plug the minijack cable into the amp - touching the other plug end should give some buzz if working.

 

This is the lead that came with it mate, I'm unsure if this is the correct TRS or not?

[NellyOnBass]

On a positive note I've now managed to get the AUX cable working with an old Samsung pad, it's strange newer phones etc don't support the head I've found but it's a problem solved, also I've tried 3 different adapters on the Ditto Looper and I've found one that now works perfectly also so another problem solved (it was clearly a fault in 2 of my power supplys) now if I could just get the foot switch to work properly ill be a very happy man thank you all for everything.

[NellyOnBass]

I've heard the ditto looper pedal needs 1000mA on the adapter however the 9v one I'm currently using is 600mA will that make a difference?