martthebass Posted September 16 Share Posted September 16 (edited) I have an interest on a B stock bass on Thomann. Couple of questions; how ‘damaged’ is the B stock and should it not be acceptable how easy is it to return with respect to costs etc? Edited September 16 by martthebass Quote Link to comment Share on other sites More sharing options...
SamIAm Posted September 16 Share Posted September 16 I've never had a B stock bass from them, but the B stock pedal I bought was near as dammit new. They have an excellent returns policy and will cover the shipping cost; I've returned a few things. But ... they use DHL Express and of the multiple 'drop off' points (All corner shop affairs) they list in my area, most of them no longer do DHL express (But are still on their website) and the collection from home failed 100% of the time for me. I had to search and call and finally found a drop off that was still active. Sam x 1 Quote Link to comment Share on other sites More sharing options...
meterman Posted September 16 Share Posted September 16 (edited) I got a B stock Squier Telecaster from Thomann the other week. The red Fender decal was still on the pickguard, as was the protective film. The only signs of use were on the back of the guitar, where it looked like someone’s jacket zip had left a couple of tiny marks. I didn’t even spot them until I’d had it for a couple of days. They’re so fine that they might well buff out, but in all honesty I’ll probably leave them. You don’t see them unless you look for them. My Squier Jazz was also a B stock, but that was spotless, it looked box fresh. I guess it varies from instrument to instrument, but you can email them for details ahead of purchase, if I remember rightly? **EDIT** I had to return a ukulele bass to Thomann the other week and it was really straightforward. They emailed me the returns shipping label to put on the box, and all I had to do was hand it over at the nearest post office. The refund was in my account 5 or 6 days later. I am in Europe though, I don’t know how easy it might be from the UK, if you’re based there? Edited September 16 by meterman 1 Quote Link to comment Share on other sites More sharing options...
Nothingman Posted September 16 Share Posted September 16 (edited) I got a 335 style Harley Benton guitar listed as B stock. Still can’t work out why it’s b-stock - ex demo maybe? Absolutely immaculate. Edited September 16 by Nothingman 2 Quote Link to comment Share on other sites More sharing options...
meterman Posted September 16 Share Posted September 16 Forgot to mention, the return on the uke bass was free, and that wasn’t even B-stock. Thomann are pretty good for returns. Bax have been similar in my experience. 👍 1 Quote Link to comment Share on other sites More sharing options...
MichaelDean Posted September 16 Share Posted September 16 My brother bought a b stock Taylor acoustic from Thomann. The frets were cut a bit too deep and the ends hadn't been filled. He liked the guitar so kept it, but probably spent the same money as a non b stock one getting it put right plus a setup. 1 Quote Link to comment Share on other sites More sharing options...
tauzero Posted September 16 Share Posted September 16 I've had a couple of B-stock items from Thomann with no problems. I've also had at least one Deco instrument which I couldn't find any reason for it not to have been sold as perfect. 1 Quote Link to comment Share on other sites More sharing options...
SICbass Posted September 17 Share Posted September 17 11 hours ago, SamIAm said: I've never had a B stock bass from them, but the B stock pedal I bought was near as dammit new. They have an excellent returns policy and will cover the shipping cost; I've returned a few things. But ... they use DHL Express and of the multiple 'drop off' points (All corner shop affairs) they list in my area, most of them no longer do DHL express (But are still on their website) and the collection from home failed 100% of the time for me. I had to search and call and finally found a drop off that was still active. Sam x Their B-Stock gear has the same guarantee as new stuff and I‘ve never had any issues with B-Stock equipment BUT… as SamIAm says, larger packages (basses/guitars etc.) are ostensibly delivered „to corner shop“ DHL outlets. I had terrible trouble locating a bass, when DHL insisted that it was delivered to one such outlet. The shop in question was tiny and they were quite clear that they simply couldn’t (and weren’t obliged to) take delivery of anything that big. 1 Quote Link to comment Share on other sites More sharing options...
lemmywinks Posted September 17 Share Posted September 17 I bought an Ibanez acoustic parlour bass as B stock, it arrived with multiple small cosmetic issues (mainly sloppy application of stain, bleeding onto the binding etc) and the worst fret job I've ever seen on a bass making it impossible to play without buzzing. All their B stock items have been through an extra in-house QC processnand someone had signed off on mine so I guess that isn't worth the paper its written on. Returns went ok but make sure your local drop off point can accept large items, mine didn't and eventually Thomann had to book a courier to my door. Customer service was good throughout. 1 Quote Link to comment Share on other sites More sharing options...
bass_dinger Posted September 18 Share Posted September 18 On 16/09/2024 at 21:24, Nothingman said: I got a 335 style Harley Benton guitar listed as B stock. Still can’t work out why it’s b-stock - ex demo maybe? Absolutely immaculate Perhaps anything that has been sold and returned is automatically downgraded to B Stock status. It ensures that they needn't worry about checking out each returned item, and risk missing tiny blemishes that would result in further returns. By flagging it up as B Stock, the buyer knows that there is a risk of potential damage, and Thomann thereby save staff time, at the cost of (say) a 20% discount on such items. 3 Quote Link to comment Share on other sites More sharing options...
uk_lefty Posted September 18 Share Posted September 18 Maybe I was just lucky but my B stock Sire V7 from them was faultless, perfectly set up, looked like it had never been touched. I'm pretty sure I've had quite a few B stock items from there over the years and not once had an issue. 1 Quote Link to comment Share on other sites More sharing options...
martthebass Posted September 27 Author Share Posted September 27 Well I must be one of the unlucky ones….. Received a B stock Sandberg Lionel this morning, soft aged. Whoever returned this decided to rag the hell out of the back of it with a huge belt buckle. I’ve got a gold soft aged so know how these come as stock. So it’s back in the box and going back ASAP. 1 Quote Link to comment Share on other sites More sharing options...
Jean-Luc Pickguard Posted September 30 Share Posted September 30 (edited) I have a b-stock Fender GTX-7 pedal from Thomann incoming for my son's GTX50 amp. I'm hoping that it'll be in good condition but I believe it should be easy to return if there is any issue. Edited September 30 by Jean-Luc Pickguard Quote Link to comment Share on other sites More sharing options...
martthebass Posted September 30 Author Share Posted September 30 Thomann have been great on the return, pick up on Thursday - excellent coms. Dont know how long it will take for the refund though. Quote Link to comment Share on other sites More sharing options...
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