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  • 5 months later...
Posted

Ebay has now brought in a stipulation that sellers will be required to use the shipping method booked through ebay, where loss or damage is covered as part of the service. I wonder how this will work for guitars/basses that turn up broken?

Posted
2 minutes ago, Jean-Luc Pickguard said:

Ebay has now brought in a stipulation that sellers will be required to use the shipping method booked through ebay, where loss or damage is covered as part of the service. I wonder how this will work for guitars/basses that turn up broken?

I'm still using my own shipping methods and entering my own tracking, I am a private seller but transact quite a bit thru eBay.  When did this rule come in?

Posted
5 minutes ago, acidbass said:

I'm still using my own shipping methods and entering my own tracking, I am a private seller but transact quite a bit thru eBay.  When did this rule come in?

Message was sent yesterday. But doesn't come into affect till next week. It doesn't apply to bulky items, so basses should be OK to send with own postage rate.

  • Like 1
Posted

I assumed it would give a proper choice of carriers, like using Interparcel or Parcel2Go would, but it's actually a choice between Evri and Royal Mail.

 

Eligibility: maximum value of £750, maximum weight 20kg, and there are also maximum dimensions.

  • Evri - no side greater than 120cm, and ((two shortest sides added together) * 2) + longest side not greater than 245cm
  • Royal Mail - up to 61cm x 46cm x 46cm

Insurance coverage for full value from the moment of dropping off.

 

A P bass is just under 120cm long, in a box it will be over 120cm. Buzzards and Thunderbirds will definitely be ineligible, headlesses worth less than £750 will be eligible unless they're in oversized boxes.

  • Sad 1
Posted

I just got caught out by the ‘Simple Shipping’ - featuring a mandatory charge for ‘insurance’ taken from my account and also mandatory shipping cost deduction. Problem being that the EBay postage details were wrong so I not only had to pay for shipping I couldn’t use, but purchase another label for the correct weight and size. Not happy 😡 

Posted
41 minutes ago, Suburban Man said:

I just got caught out by the ‘Simple Shipping’ - featuring a mandatory charge for ‘insurance’ taken from my account and also mandatory shipping cost deduction. Problem being that the EBay postage details were wrong so I not only had to pay for shipping I couldn’t use, but purchase another label for the correct weight and size. Not happy 😡 

 

It should have given you the option to confirm the size and weight.

Posted
2 hours ago, tauzero said:

 

It should have given you the option to confirm the size and weight.

If it did, I missed it; possibly my error. just got a message saying I should have ‘opted out’ when I listed - which is no longer possible.

Posted (edited)

This is the email from eBay:

 

Hi Brian

 

We’re continuing our mission to provide you with a great selling experience on eBay, which is why we made it free to sell. Now, we’re enhancing delivery so it’s faster, easier, and more secure for you to send your items.

Starting from 15 April, Simple Delivery will be the only delivery method available for private sellers when listing most items. There’ll be a few exceptions, such as low-priced, bulky items, and local pick-up, which aren’t eligible for Simple Delivery.

 

Simple Delivery is our all-in-one delivery solution, designed to cut out all of the effort and save you money. It’s also the fastest way to get paid on eBay. Plus, buyers will benefit from savings and enjoy the peace of mind that tracking offers.

 

Here’s how it works:

1. When listing, we’ll recommend the size and weight of your item. Just confirm and we’ll do the rest.

2. Once your item sells, you won’t need to worry about buying a postage label. Instead, you’ll receive a QR code and prepaid printable label so you can choose what’s easiest.

3. Drop off your item at the nearest carrier location, or schedule a home collection and you’re done!

You’ll still be able to choose the carriers by going to Postage Preferences in your account settings. We recommend enabling all carriers for the most competitive postage rates.

 

Simple Delivery offers a faster and easier experience:

• Save 20% off postage costs*: Get competitive rates to offer standard and express delivery with Royal Mail and Evri.

• Full protection: Enjoy peace of mind with eBay's full coverage for items lost or damaged in transit, where we handle claims with buyers so you don’t have to.

• Free postage option: Choose if you want your buyer to pay for the label, or offer free postage and cover the cost.

• Prepaid and tracked labels: Labels come with automatic tracking, so buyers always know where their items are, and you get your funds faster.

• Flexible labels: Use a QR code for quick printing at drop-off locations, or easily print your own label at home.

• Positive feedback: From late April, you’ll automatically receive positive feedback for tracked transactions delivered on time, where no feedback has been left within 7 days and        no issues are reported, so you get the recognition you deserve. Learn more about this change.

 

Simple Delivery will apply to new eligible listings by private sellers in the UK, and from 7 April to any existing listings that are eligible. If you selected buyer-paid postage, this will stay the same when your listings are updated. If you’re covering the costs, they’ll be deducted from your sales. Click the button below to see what’s eligible.

 

We’re also updating our User Agreement and eBay delivery Terms and Conditions to reflect these changes. If you have any questions or concerns, just get in touch from the bottom of this page—we’re here to help.

 

Thanks for being part of the eBay community.

Edited by thebrig

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