MuddBass Posted October 18 Share Posted October 18 (edited) Last Friday’s gig took an unexpected turn when a drunk came on stage between sets—someone none of the band knew. I later found out that he had almost certainly stepped on my Peterson pedal tuner, cracking the plastic screen. Thankfully, the LCD beneath wasn’t damaged. I reached out to Peterson’s customer service, and they were excellent—sending me a replacement screen free of charge. It’s a reminder that for every bad experience, there’s often a good one right around the corner. Peterson gear may be pricier, but their quality and customer service make it worth every penny. Edited October 18 by MuddBass 15 Quote Link to comment Share on other sites More sharing options...
Higgie Posted October 18 Share Posted October 18 That sucks. Nice to hear the positive outcome though - Peterson seem like great people as well as making superb tuners. 2 Quote Link to comment Share on other sites More sharing options...
MuddBass Posted Thursday at 19:43 Author Share Posted Thursday at 19:43 (edited) Spare parts arrived today, with full and clear step-by-step replacement instructions, cleaning wipes, stickers, screen protector, along with the new screen. Although a little fiddly, it's now back to new. Peterson tuners went above and beyond. Edited 21 hours ago by MuddBass 9 Quote Link to comment Share on other sites More sharing options...
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