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Subscription payment refused...


warwickhunt
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A quick question for the Mods/Admin - Is there a way to check if there was a problem with the system bouncing/refusing a payment for Basschat 'supporting member' payment?  

 

I attempted to pay via my credit card on 30/10 and the payment was denied several times.  I contacted my card provider (Santander) and they said it wasn't down to them, it was the BC system that was at fault; I later paid by debit card.  I'm now instigating a complaint re my card provider as it has denied more times than accepted over the last few months and they say it is not their system at fault.  

 

It would set my mind at ease that there wasn't an inherent fault with the payment system and that it was almost certainly my provider's fault.  

 

Ta muchly.

 

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