Long adverts at top of page

[mep]

Today some of the adverts at the top of the page on my mobile are wider than the rest of the page and it affects the menu and navigation. Has anyone else experienced this, and how do I solve it?

[Reggaebass]

Is that on the app, it looks different to mine 

[Buddster]

@mep

Yes, glad it's not just me. I'm having the same issue on my phone browser page. It's throwing the menu off screen to the right. 

It's very annoying. 

Edited December 17, 2024 by Buddster

[mep]

OK. I'm not using the app.

 

[Buddster]

Back to normal with Rotosound ad now

[mep]

Still getting some!

 

 

[Buddster]

I've found that if I get a 'long ad', refreshing the page until the Rotosound ad comes back helps

[Hellzero]

It has appeared yesterday too here on Android 14, but only when I'm not logged in... So not really bothering.

[BigRedX]

Occurred twice today using Safari on a Mac. 

 

On both occasions the ad failed to render on screen properly, but at the same time it prevented clicking any of the links on the page requiring me to use to back button on the browser to escape.

[Kiwi]

It's happening because Thomann are serving the ad themselves from their servers, not through an image they've supplied for us to upload (which is what Rotosound are doing).  I'm talking to them about it and will deactivate the ad while a solution is pending.
 

[SpondonBassed]

5 hours ago, Kiwi said:

I'm talking to them about it and will deactivate the ad while a solution is pending.

 

While you're there, make them give out gift vouchers to those affected just to keep the good will.  That or conscript their marketing bods into the DoI for a week.  That'll teach 'em.

[Buddster]

Thormann add the top of the page, and isn't effecting the screen. 

Thanks for sorting Kiwi ❤️

[Kiwi]

3 hours ago, Buddster said:

Thormann add the top of the page, and isn't effecting the screen. 

Thanks for sorting Kiwi ❤️

Thank Thomann for stepping up quickly!  They sent gifs instead of ad straight off their server.