edstraker123 Posted Tuesday at 10:53 Posted Tuesday at 10:53 Guitar landed this morning ( great service and as fast as a UK retailer). Was well packaged and all working as it should. It was actually set up better than the last guitar I bought from Guitar Guitar but presumably this is a factory rather than retailer thing. £550 saved ! I like a happy ending ! 1 Quote
aniki Posted Tuesday at 12:59 Posted Tuesday at 12:59 I placed one order with BAX just before xmas. They sent me a broken item (that was clearly broken when it was packed) that was probably a customer return. I photographed it and sent it back the next day. Took 6 weeks and a tone of hassle / phone calls / emails / claims to get the refund. I have since bought many items at a higher price from other retailers and will NEVER USE BAX again. It's not like they're a supplier of niche items; I only used them as they were 'cheaper'. They were due to be struck off the company register any day now due to non-disclosure of accounts. Apparently they have raised an 'objection' which probably just means they're trying to buy a bit more time to scam people for a bit longer! 1 2 Quote
edstraker123 Posted Tuesday at 14:44 Posted Tuesday at 14:44 Given the comments I do think I was lucky - and will stop myself looking at the 15% off studio items sale ! Quote
edstraker123 Posted Tuesday at 14:48 Posted Tuesday at 14:48 1 hour ago, aniki said: They were due to be struck off the company register any day now due to non-disclosure of accounts. Apparently they have raised an 'objection' which probably just means they're trying to buy a bit more time to scam people for a bit longer! Wow - just looked that up - seems I may have been one of the lucky ones. Quote
GR7G5TER Posted Wednesday at 18:20 Author Posted Wednesday at 18:20 On 18/03/2025 at 10:53, edstraker123 said: Guitar landed this morning ( great service and as fast as a UK retailer). Was well packaged and all working as it should. It was actually set up better than the last guitar I bought from Guitar Guitar but presumably this is a factory rather than retailer thing. £550 saved ! I like a happy ending ! I'm pleased this worked out for you bro. I was looking at FCS Sean Hurley P bass before Xmas (Currently £4400) it was £3200 before the black Friday discount code which is a steal. Given the state the Fender 602 bass turned up in i'm kinda glad i didn't order that. Quote
GR7G5TER Posted Wednesday at 18:26 Author Posted Wednesday at 18:26 On 18/03/2025 at 14:48, edstraker123 said: Wow - just looked that up - seems I may have been one of the lucky ones. I just had a squiz, even happier your purchased worked out, there could be a ton of trouble ahead for some people. 1 Quote
chriswareham Posted Wednesday at 23:39 Posted Wednesday at 23:39 As noted earlier in the thread, despite the .co.uk domain, Bax are not based in the UK. I ordered from them once only. A synth, that arrived with what's known as a "deathdaptor" to convert a two pin power supply to fit a UK plug socket. Totally illegal, highly dangerous. 1 Quote
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