I'm not receiving message notification emails, settinng checked - nothing has changed - is there a problem?

[KiOgon]

As above 😉

[Woodinblack]

No, nothing to do with that, there is a blacklist. Although you are on gmail which isn't blacklisted, so I would check your junk folder actually on the gmail website - I originally had nothing in my email but then went to the website and checked junk and found a message there which I said was not junk and had messages after that

[Leonard Smalls]

So if I could change my email address to my gmail or duck one I'd be able to receive emails from basschat?

Though it doesn't give the option to change email address, and if it did I would still have to remember my long-forgotten secret question-answer in order to change it...

[Woodinblack]

16 minutes ago, Leonard Smalls said:

So if I could change my email address to my gmail or duck one I'd be able to receive emails from basschat?

Though it doesn't give the option to change email address, and if it did I would still have to remember my long-forgotten secret question-answer in order to change it...

 

It would, but obviously we are looking to fix this. email addresses can be changed

[Kiwi]

1 hour ago, Leonard Smalls said:

So if I could change my email address to my gmail or duck one I'd be able to receive emails from basschat?

Though it doesn't give the option to change email address, and if it did I would still have to remember my long-forgotten secret question-answer in order to change it...

Drop me a PM if you would like to change your email.  We've had to remove that ability from members due to accounts being set up and sold on by scammers.

[Beedster]

Is there a fix for this PM issue coming any time soon?

[Woodinblack]

hopefully

[Beedster]

3 minutes ago, Woodinblack said:

hopefully

 

I've never found hope to be an especially effective strategy  

[Beedster]

I'm often not seeing a red dot with new PMs and realised this morning that unread PMs are no longer highlighted in black in the PM list as I'd missed some, might be something I've done but it seems to be getting worse rather than better?  

[Woodinblack]

52 minutes ago, Beedster said:

I'm often not seeing a red dot with new PMs and realised this morning that unread PMs are no longer highlighted in black in the PM list as I'd missed some, might be something I've done but it seems to be getting worse rather than better?  

 

I have not seen / heard of that. Also the email system has nothing to do with the PM functionality

[Beedster]

23 minutes ago, Woodinblack said:

 

I have not seen / heard of that. Also the email system has nothing to do with the PM functionality

 

The red dot thing I mentioned a while back 👍 

[Beedster]

Just now, Beedster said:

 

The red dot thing I mentioned a while back 👍 

Might be my phone however 👍

[Beedster]

Oddly having just checked I'm getting emails for some PMs and not for others and it looks systematic, i.e., if I get an email for one message in the thread I seem to get an email for all messages in that thread, but vice versa also

[Woodinblack]

Seems like it should be better now according to my stats

 

[Leonard Smalls]

Still not sending to hotmail addresses...

[Woodinblack]

12 minutes ago, Leonard Smalls said:

Still not sending to hotmail addresses...

 

It is - I tested it. However, there is a new issue which needs to get sorted out which is halting all mail

[Dood]

I think I’ve joined the issue here too, last message notification by email was March 6th. I’ve had a few pms in the meantime and no mails (that I’d usually get). Appreciate there appears to be an issue so will await further updates, just letting you know.

[Woodinblack]

There are next to no emails going out at the moment, this isn't the original problem, I think I need to switch back to the original problem!

[Woodinblack]

Right - all the email problems should now be sorted. If you have any new email issues, and by new, I mean email issues since 23:00 on 1st April, then let me know.

[Leonard Smalls]

Looks like it works!!!

[KiOgon]

11 hours ago, Woodinblack said:

Right - all the email problems should now be sorted. If you have any new email issues, and by new, I mean email issues since 23:00 on 1st April, then let me know.

Thanks Woodinblack, all seems well here now, PM notification received this morning 🙌 👏

[Beedster]

12 hours ago, Woodinblack said:

Right - all the email problems should now be sorted. If you have any new email issues, and by new, I mean email issues since 23:00 on 1st April, then let me know.

Many thanks @Woodinblack 🙏🙏🙏🙏