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Posted
20 hours ago, knirirr said:

 

They did it again yesterday. I complained to the brewery who said "We have had a few instances like this recently so I have raised with our Account Manager at Evri so they can investigate. We are currently assessing our courier options as well."

 

Presumably Evri drivers have been given a quota of packages they must "deliver" first time, or else, and so they drop them and run.

My parcel was almost ripped to shreds across the top of the package showing the bubble wrap lining. It has obviously caught on sorting machinery or run over!

  • Sad 1
Posted

I actually check now before I order anything, which courier a supplier uses. If it's Evri, I look elsewhere. A few years back, I ordered a P bass and an Ashdown 4x10 cabinet from Guitar Guitar. A DPD driver who was a young lady, knocked with the bass and asked me that as my order was musical equipment, would I prefer to help her with the cab rather than her man-handling it onto her trolley (those cabs weigh a ton !!). I was more than happy and really pleased that the driver actually cared about what she was delivering.

  • Like 1
Posted

I'm lucky, my local Evri delivery is a lovely lady. In any case it's always a good idea to get to know your local couriers and treat them with respect.  It'sa tough job and making it a bit easier for them is reciprocated.

  • Like 4
Posted
54 minutes ago, Stub Mandrel said:

I'm lucky, my local Evri delivery is a lovely lady. In any case it's always a good idea to get to know your local couriers and treat them with respect.  It'sa tough job and making it a bit easier for them is reciprocated.

 

Same here. With all large companies, you are dependant on the local staff you deal with. If they are good, you will have a happy experience. I agree that it is not the easiest job and that we should do what we can to make it pleasant for them.

Posted
On 30/01/2025 at 12:04, mcnach said:

The company is consistently bad, but just how bad depends a lot on the individual drivers. To say I dislike EVri is putting it mildly, but I moved to a new area about a year and a half and the driver that delivers around here is pretty good. Fingers crossed!

Agreed. Our regular Evri driver is excellent (she can't really not be - she lives on our estate and her kid goes to the same school as a lot of other kids on the estate, so there's nowhere to hide!), but it's blindingly obvious when she's away because Evri deliveries suddenly start going missing.

Posted

We got the same nice Evri lady for many many years, since the Hermes times. Only trouble is she comes after 7pm a lot which is not always ideal, but that's a 1st world problem.

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