Dead DarkRay :(

[martthebass]

So my fairly new (bought new last October) and pretty much unused (so far a bedroom noodling toy) EBMM Darkray crapped out on Sunday .  It was fine on Friday but when I got it out on Sunday for a pootle the alpha and omega bits no longer worked.  The clean bit still works but when the alpha or omega are engaged - no output.  Blending the alpha/omega with clean just results in volume loss.  

Did the normal checks, batteries, output jack connection, leads etc but nothing of note.

Just wondering if any fellow DarkRay owners have had any issues?

The guys at Bass Direct are on the case and have referred it to Musicman so I'm hoping for a swift resolution.

[hiram.k.hackenbacker]

Oh no Mart! That’s not good. Hope you get it sorted.  

[martthebass]

Thanks Warren. I got the DarkRay version because I was specifically looking for a lightweight Ray in Starry Night finish.  There were no Specials in this colour so....

I'm hoping its a circuit swap out at the worst; the bass is lovely......to be honest I'm happy enough with the clean 2EQ but I guess if I came to sell then who'd want a DarkRay without the Dark?

 

[hiram.k.hackenbacker]

Yes, quite. Very tempted by one of those myself, but I have other Darkglass stuff that kind of negates me me buying one. I wouldn’t be as foolish to suggest that I don’t ’need’ one 😂 - it’s just a little harder to justify 😎. I would think Darkglass would be quite keen to resolve the issue as well.

[Misdee]

EBMM  customer service have always been very helpful, in my experience. I'm sure they will get it sorted.