Real customer service.

[imaccer]

Last week I was in Burgos, Spain, and I went to Dr. Music/Dr. Bass (www.doctorbass.net). Joaquín was busy with another customer at first, but his assistant got the basses I wanted to try (a Spector Performer and a TRB1004). They were given to me tuned and well set up. I was left for as long as I wanted and offered many more basses to try (I tried a Maruszcyk Elwood).

When Joaquín was free, we spent a long time talking about the basses and amps in his shop, their design, the pros and cons, etc. Again, I was offered the chance to try [i]any[/i] bass I wanted.

Athough I had decided on the TRB, due to unforseen circumstances, I no longer had the money to buy it and I said I'd try to go back in the autumn to get it if it was still for sale.

Today I got an email giving me first refusal as someone was interested in the Yamaha. It's nice to be taken seriously as a customer, especially when you don't have a wallet full of cash.

If you're in Spain, visit Burgos; it's a beautiful city on the Camino de Santiago (St. James Way) if you're a Christian, and a mecca if you're a bass player

Guys, if you take the wife there's a hairdresser's nextdoor. Girls, there's a great selection of basses!