waynepunkdude Posted October 1, 2009 Share Posted October 1, 2009 (edited) I bought some Black Label strings and the 'D' was dud, I sent Warwick an email last Wednesday and I haven't had a response. Am I wrong in thinking this is poor? Edited October 1, 2009 by waynepunkdude Quote Link to comment Share on other sites More sharing options...
xilddx Posted October 1, 2009 Share Posted October 1, 2009 They're normally excellent, but they are busy too, you will get a response I'm sure. Quote Link to comment Share on other sites More sharing options...
xilddx Posted October 1, 2009 Share Posted October 1, 2009 Where did you buy the strings Wayne? Whoever it is that's where you need to return them, but letting W know is a good idea anyway. Quote Link to comment Share on other sites More sharing options...
lemmywinks Posted October 1, 2009 Share Posted October 1, 2009 Maybe they know about your dislike of Warwick basses? Quote Link to comment Share on other sites More sharing options...
steve-soar Posted October 1, 2009 Share Posted October 1, 2009 Zay haff vays ov making you vait. Quote Link to comment Share on other sites More sharing options...
tischbein Posted October 1, 2009 Share Posted October 1, 2009 British humour, I suppose... Wayne, go to the warwick forum and complain there, that way thousands will read it, at least. Customer care is poor all along. Quote Link to comment Share on other sites More sharing options...
warwickhunt Posted October 1, 2009 Share Posted October 1, 2009 [quote name='waynepunkdude' post='613835' date='Oct 1 2009, 02:15 PM']I bought some Black Label strings and the 'D' was dud, I sent Warwick an email last Wednesday and I haven't had a response. Am I wrong in thinking this is poor?[/quote] Always worth contacting the manufacturer but if the strings were bought from a shop, that is your point of complaint. Obviously if you got them direct from Warwick then that's a different matter... I'm not defending their lack of response by the way Quote Link to comment Share on other sites More sharing options...
Toddy Posted October 1, 2009 Share Posted October 1, 2009 I agree to complain etc,,,, but surely Warwick dont wind their own strings anyway,,, do they??? Quote Link to comment Share on other sites More sharing options...
waynepunkdude Posted October 1, 2009 Author Share Posted October 1, 2009 I bought them from a friend and I'm not going to take them back to him as it's not is problem and I'm not going to join the Warwick forums as people might start thinking I like Warwicks I guess I'll just have to wait, FWIW I thought Steve's joke was funny. Quote Link to comment Share on other sites More sharing options...
Toasted Posted October 1, 2009 Share Posted October 1, 2009 Why not call them? See: My previous discussion on telephone allergies. Quote Link to comment Share on other sites More sharing options...
Protium Posted October 1, 2009 Share Posted October 1, 2009 Not as bad as Orange (amps) though I did at least get a response Quote Link to comment Share on other sites More sharing options...
waynepunkdude Posted October 1, 2009 Author Share Posted October 1, 2009 [quote name='Toasted' post='614213' date='Oct 1 2009, 08:49 PM']Why not call them? See: My previous discussion on telephone allergies.[/quote] I may well do tomorrow, the problem is that when they are open I'm at work. Quote Link to comment Share on other sites More sharing options...
Merton Posted October 1, 2009 Share Posted October 1, 2009 (edited) Jase over on Finnbass is a new Warwick employee, South East Sales Rep or something; maybe try him? IIRC GHS make Warwick's strings btw, but might be wrong! Edited October 1, 2009 by Merton Quote Link to comment Share on other sites More sharing options...
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