Jean-Luc Pickguard Posted October 31, 2007 Posted October 31, 2007 (edited) I wonder why the Bass Centre Web Site has been down since the end of last week Edited October 31, 2007 by Jean-Luc Pickguard Quote
Cantdosleepy Posted October 31, 2007 Posted October 31, 2007 I hope they're making a new one - the last one really wasn't very well designed. Quote
Hamster Posted October 31, 2007 Posted October 31, 2007 You mean this site? - [url="http://www.basscentre.com"]http://www.basscentre.com[/url] Hamster Quote
Jean-Luc Pickguard Posted October 31, 2007 Author Posted October 31, 2007 [quote name='Hamster' post='81656' date='Oct 31 2007, 11:13 AM']You mean this site? - [url="http://www.basscentre.com"]http://www.basscentre.com[/url] Hamster[/quote] Ah Ha - I have a shortcut in my favourites to [url="http://www.basscentre.co.uk"]http://www.basscentre.co.uk[/url] Quote
andyonbass Posted October 31, 2007 Posted October 31, 2007 Hmmm...... lets hope the new web site marks an improvement in customer service as well. I dont think so, somehow, seeing as I am still waiting for a response from them regarding an item I have had on order for 3 weeks My fault, really, 'cos I am aware of their reputation, fortunately its not an expensive item. Quote
sk8 Posted October 31, 2007 Posted October 31, 2007 [quote name='andyonbass' post='81660' date='Oct 31 2007, 11:27 AM']Hmmm...... lets hope the new web site marks an improvement in customer service as well. I dont think so, somehow, seeing as I am still waiting for a response from them regarding an item I have had on order for 3 weeks My fault, really, 'cos I am aware of their reputation, fortunately its not an expensive item.[/quote]i had to wait 8 weeks for a refund Phoned 8 times getting passed from pillar to post. I rang and spoke to someone different and they said thats no problem, whats my card number Quote
The Funk Posted October 31, 2007 Posted October 31, 2007 [quote name='Mike' post='81661' date='Oct 31 2007, 11:32 AM']That's my photo of Chuck Rainey![/quote] Sue 'em. Quote
elom Posted November 1, 2007 Posted November 1, 2007 [quote name='andyonbass' post='81660' date='Oct 31 2007, 11:27 AM']Hmmm...... lets hope the new web site marks an improvement in customer service as well. I dont think so, somehow, seeing as I am still waiting for a response from them regarding an item I have had on order for 3 weeks My fault, really, 'cos I am aware of their reputation, fortunately its not an expensive item.[/quote] Yes but remember [i]"The Bass Centre's commitment to service applies equally to professionals and enthusiasts alike"[/i] - so that's okay then. Poor web site too with lots of deadends and 'awaiting further information' pages which seems to add to the overall impression of a company that's not really bothered. Such a shame. Quote
Mike Posted November 1, 2007 Posted November 1, 2007 [quote name='The Funk' post='81726' date='Oct 31 2007, 01:36 PM']Sue 'em.[/quote] Well, I gave Napper permission to use it ages ago, but he's not there anymore... Quote
bass_ferret Posted November 1, 2007 Posted November 1, 2007 Is it me - or has their range diminished? Quote
Machines Posted November 1, 2007 Posted November 1, 2007 There's alot less than there was - maybe they haven't finished ? Either way - a new website doesn't mean their customer focus will change. This bit on the main page tickled me [i]"The Bass Centre's commitment to service applies equally to professionals and enthusiasts alike"[/i] Quote
originalfunster Posted November 1, 2007 Posted November 1, 2007 Why would you want to buy anything from there in the first place, unless you have more money than you know what to do with? Quote
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