noxious Posted March 9, 2010 Posted March 9, 2010 Hi I am looking for a new bass and I find a previously owned bass in this shop (http://www.thebassgallery.com) The price look like me good, and I hope trade with us. But I live in France, near Italy, and I can't go to this shop to buy it, I think we will trade by phone. Before trading with us, I would like ask you About this shop if they are serious ? Is there anyone who trade with this shop ? Have this shop good feedback ? May be I create a new thread and the answer exist on this board, but the search function give me so many answers, and it's difficult for me to understand all post ... that why I create a new topic. Thank you for your answers. Sylvain (sorry for my bad english ) Quote
Platypus Posted March 9, 2010 Posted March 9, 2010 (edited) As others will no doubt confirm, the reputation of The Gallery is excellent. You can buy with confidence Edited March 9, 2010 by Platypus Quote
JTUK Posted March 9, 2010 Posted March 9, 2010 Everyone trades with this shop. They are a professional outfit with an excellent reputation in the UK. Martin Peteren is a genuine guy. But........ they are so busy as a business, they don't have the time to talk as much as people may want them to.. Martin could spend all day talking to clients, but he'd never build any basses...!!!!! When I bought my Sei bass, the build time was 3 months plus...and now I hear it is around a year... Last time I asked them about that in Sep, it was 8 months....!! I would guess they are VERY busy. Would I buy from them? certainly, I always give them a chance to quote me on stuff... I can see an order from me going in pretty soon.. Quote
chris_b Posted March 9, 2010 Posted March 9, 2010 It's been awhile since I've been up to the Gallery but they've always been very good to me and I wouldn't have any problem dealing with the guys online at all. Quote
Mike Posted March 9, 2010 Posted March 9, 2010 In general, un magasin fantastique! My wife had some slight customer service issues recently when picking a bass up for me from the workshop but that is not typical of dealing with the Gallery. Quote
xilddx Posted March 9, 2010 Posted March 9, 2010 The Gallery is excellent. You will not have any problems with them. Their customer service is first rate. Quote
davidmpires Posted March 9, 2010 Posted March 9, 2010 i just got a preamp fitted there and whille they took a little longer than expected their work is excelent. I vouch for them Quote
The Burpster Posted March 9, 2010 Posted March 9, 2010 I'd thoroughly recommend either:- i) Bass gallery ii) Bass Direct Both staright up, direct and A1+ service. Quote
dave_bass5 Posted March 9, 2010 Posted March 9, 2010 I would definitely say call them if you can. IME It can take a while for them to respond and ive always just got a new email with the reply, rather than a reply that also has the question in it. Ive found this to be slightly confusing. Quote
noxious Posted March 9, 2010 Author Posted March 9, 2010 I would like call us but I don't understand very well english ... I've needed 3O minutes to write my first message To Dave > I have any problem to understand your message ... I have a very very very bad english : it's my problem actually, I send 2 email message to alex c., the manager, and stand his answers. Just I would know if this shop is very serious, apparently they are. Thank you for all answer I think I will try to deal with them Quote
dave_bass5 Posted March 9, 2010 Posted March 9, 2010 You will be fine and they wont let you down. What bass are you looking for? Quote
bubinga5 Posted March 9, 2010 Posted March 9, 2010 [quote name='The Burpster' post='768946' date='Mar 9 2010, 10:14 AM']I'd thoroughly recommend either:- i) Bass gallery ii) Bass Direct Both staright up, direct and A1+ service.[/quote] +1.... both great shops.... I found Mark at BD very helpful indeed...i also bought a bass from the Gallery and the service was first class... Quote
xilddx Posted March 9, 2010 Posted March 9, 2010 [quote name='noxious' post='769020' date='Mar 9 2010, 11:30 AM']I would like call us but I don't understand very well english ... I've needed 3O minutes to write my first message To Dave > I have any problem to understand your message ... I have a very very very bad english : it's my problem actually, I send 2 email message to alex c., the manager, and stand his answers. Just I would know if this shop is very serious, apparently they are. Thank you for all answer I think I will try to deal with them[/quote] The Gallery is VERY SERIOUS. Bass Merchant par excellence. Quote
purpleblob Posted March 9, 2010 Posted March 9, 2010 [quote name='The Burpster' post='768946' date='Mar 9 2010, 10:14 AM']I'd thoroughly recommend either:- i) Bass gallery ii) Bass Direct Both staright up, direct and A1+ service.[/quote] Agreed, dealt with both recently (the bass gallery - at the shop and bass direct via their website) and been very happy with my dealings. Quote
Bloodaxe Posted March 9, 2010 Posted March 9, 2010 [quote name='silddx' post='769311' date='Mar 9 2010, 03:13 PM']The Gallery is VERY SERIOUS. Bass Merchant par excellence.[/quote] 100% If any of my basses need work that I cannot do myself, The Gallery gets the job. Pete. Quote
ezbass Posted March 9, 2010 Posted March 9, 2010 Another recommendation for The Bass Gallery, you can deal with these guys with complete confidence. Quote
Marvin Posted March 9, 2010 Posted March 9, 2010 If I lived anywhere nearby I'd use them. I have only ever heard good things about The Gallery/ Bass Merchant. Quote
leftybassman392 Posted March 9, 2010 Posted March 9, 2010 Le Bass Gallery ont les meilleurs. Achetez-vous avec assurance. Quote
molan Posted March 9, 2010 Posted March 9, 2010 I can't say enough good things about the Gallery. I've known Martin for over 10 years and the work he's done for me has always been first class Quote
4000 Posted March 9, 2010 Posted March 9, 2010 [quote name='Bloodaxe' post='769440' date='Mar 9 2010, 05:04 PM']100% If any of my basses need work that I cannot do myself, The Gallery gets the job. Pete.[/quote] +1000 Quote
bluesparky Posted March 9, 2010 Posted March 9, 2010 (edited) I've also bought lots of stuff from both the Bass Gallery & Bass Merchant (amps, cabs & basses). Both places are always a pleasure to visit, deal with and talk to on the phone. If i need anything I'll always go to either shop first before anywhere else, depending if i'm at home in london or passing up the A12 to my mum's in suffolk! Edited March 9, 2010 by bluesparky Quote
originalfunkbrother Posted March 9, 2010 Posted March 9, 2010 You will not go wrong with The Gallery. Professional service all the way. Quote
Owen Posted March 10, 2010 Posted March 10, 2010 Martin at the Gallery built me a Bass 10 years ago. For the next 5 years he recognised my voice on the phone within half a sentence. I was not a regular caller. He offered my wife a cup of coffee 8 years ago after she got fed up of Camden Market and followed me accross to the Gallery. She still says it is the nicest music shop she has ever been to. She has been to a lot of music shops. Quote
Golchen Posted March 11, 2010 Posted March 11, 2010 Excellent place. As good an instrument shop as you will find. Quote
Hamster Posted March 11, 2010 Posted March 11, 2010 Les deux magasins sont excellent, on peut acheter avec confidence Quote
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