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Posted

[quote name='Bilbo' post='815923' date='Apr 23 2010, 10:56 AM']Need to send a bass but need to insure it in transit. Courier only covers it to £100. Anyone done it?[/quote]

As a Moderator, maybe you should move your own post into the correct forum?!? :) :rolleyes:

Posted

I have sent a lot of stuff recently using Parcelmonkey - they mainly use City Link but they offer their own independant insurance at the cost of £1 per £100 insured - not sure if they offer it unless you take their courier service or not though.

Everything has been delivered very quickly and with no problems so far and I've posted a [b]lot[/b] of stuff using them.

Posted (edited)

I've always gone with Interparcel up to now who offer good insurance... but I've been getting increasingly hacked off with them (and UPS) for poor delivery times then not giving a flying feck about customer care like they used to. I'd go with Parcelmonkey if I were you.

Edited by Ou7shined
Posted

[quote name='Ou7shined' post='816118' date='Apr 23 2010, 12:58 PM']I've always gone with Interparcel up to now who offer good insurance... but I've been getting increasingly hacked off with them (and DHL) for poor delivery times then not giving a flying feck about customer care like they used to. I'd go with Parcelmonkey if I were you.[/quote]

I've been using the UPS backed Interparcel services recently - 2 deliveries, one standard, one economy, both got there next day (well the economy one was picked up yesterday and is "out for delivery" today).

Posted

Oh yeah it was UPS (edited original post) It must have been the fever that made me put DHL :)

I hope it all goes well for you Matt but I've had it with interparcel - there's only so many times you can give them the benefit of the doubt.

Posted

[quote name='Ou7shined' post='816118' date='Apr 23 2010, 12:58 PM']I've always gone with Interparcel up to now who offer good insurance... but I've been getting increasingly hacked off with them (and UPS) for poor delivery times then not giving a flying feck about customer care like they used to. I'd go with Parcelmonkey if I were you.[/quote]
I've found Interparcel's UPS services to be absolutely brilliant (and comparatively cheap) unless anything involves going north of Edinburgh/Glasgow, or into rural Wales. Once that happens, it's anyone's guess as to when it might get picked up or delivered. :) I think it's to do with the relative sparseness of their delivery depots (and the scattered population) in those areas.

Posted

Good point.

I think a lot of the problem is to do with drivers and the ones the have in Dundee just now (our nearest depot :rolleyes:) are a bunch of lazy twots. Of course it doesn't help when customer care fob you off with shyte and you know they know you know it's shyte. :)

Posted

[quote name='Ou7shined' post='816301' date='Apr 23 2010, 02:55 PM']in Dundee just now (our nearest depot :rolleyes:)[/quote]
There's the problem right there. What's that, an hour's drive each way? Combine that with lazy twot drivers and you're destined for poopy service. We're very, very lucky here to have excellent drivers with the vast majority of the parcel services. (Wouldn't touch ANC on Tyneside with a bargepole though. :) )

Anyway, back on-topic... if you're not sending to or collecting from anywhere remote, Bilbo, Interparcel's great for delivery prices and for getting insurance easily whacked on at a fairly reasonable rate.

Posted

I have this sneaky suspicion that couriers in general treat pickups from/deliveries to commercial addresses a bit more seriously than residential ones.

Posted

Sorted. Parcel monkey seems to provide all I need at a great price.

For info - they did it for £12, including insurance to £400 for only an extra £4 (£1 per hundred insured).

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