NoLogic69 Posted July 26, 2010 Share Posted July 26, 2010 (edited) Hi there, I have eventually managed to get my hands on a used RH450 for a great price! The thing that's bothering me is that the preset buttons, shift and mute buttons have all got cracks across them. The shift button has actually split in two parts. They still sit in the amp securely and work as they should, but the plastic is obviously defective. Has anyone else experienced this problem? Most importantly, can it be rectified. I would really appreciate any help that can be given. Cheers guys, Mario. Edited July 26, 2010 by NoLogic69 Quote Link to comment Share on other sites More sharing options...
thebassman Posted July 26, 2010 Share Posted July 26, 2010 [quote name='NoLogic69' post='906080' date='Jul 26 2010, 05:26 PM']Hi there, I have eventually managed to get my hands on a used RH450 for a great price! The thing that's bothering me is that the preset buttons, shift and mute buttons have all got cracks across them. The shift button has actually split in two parts. They still sit in the amp securely and work as they should, but the plastic is obviously defective. Has anyone else experienced this problem? Most importantly, can it be rectified. I would really appreciate any help that can be given. Cheers guys, Mario.[/quote] Sounds like sub standard build quality. Is it still under warranty? Quote Link to comment Share on other sites More sharing options...
Legion Posted July 26, 2010 Share Posted July 26, 2010 Mine is fine and has never shown any signs of this. Sounds like the one you have was defective from the start or has had a very hard life... Quote Link to comment Share on other sites More sharing options...
Bass Culture Posted July 26, 2010 Share Posted July 26, 2010 [quote name='NoLogic69' post='906080' date='Jul 26 2010, 05:26 PM']Hi there, I have eventually managed to get my hands on a used RH450 for a great price! The thing that's bothering me is that the preset buttons, shift and mute buttons have all got cracks across them. The shift button has actually split in two parts. They still sit in the amp securely and work as they should, but the plastic is obviously defective. Has anyone else experienced this problem? Most importantly, can it be rectified. I would really appreciate any help that can be given. Cheers guys, Mario.[/quote] Yep, I had [i]exactly[/i] the same problem. Took it back to Mark at Bass Direct, where I'd bought it from, who got on the phone to TC when I was in the shop, as they were quite sceptical, to tell them that the problem was precisely as I'd described on the phone. If it's still under warranty take it back to the shop and get it changed - Mark changed mine without any problem. If it's not I'd write to/contact TC anyway (and you're welcome to refer to my amp being returned to Bass Direct) as this has happened with others before and they should have now identified it as a defective or substandard part in the manufacturing process. Even on my replacement amp there are hairline cracks across a couple of the buttons. They don't seem to be getting any worse but I'm keeping a close eye on them all the same. If there's any other RH450 users out there who haven't already done so I'd seriously suggest you have a VERY close look at your amp to see whether the buttons have the same problem. Best of luck, Mario. Mark Quote Link to comment Share on other sites More sharing options...
Bass Culture Posted July 26, 2010 Share Posted July 26, 2010 Sorry, Mario - just noticed you picked your RH450 second hand; I don't know if that means the guarantee is no longer vaild, even if it is within the guarantee period. My advice - contact TC directly then and see what they have to say. I can't believe it's difficult to swap the damaged buttons but I guess you might need to return it to a dealer? I've not had any dealings with TC myself but they give the impression of being reasonable people to deal with. Mark Quote Link to comment Share on other sites More sharing options...
NoLogic69 Posted July 26, 2010 Author Share Posted July 26, 2010 [quote name='Bass Culture' post='906174' date='Jul 26 2010, 06:37 PM']Sorry, Mario - just noticed you picked your RH450 second hand; I don't know if that means the guarantee is no longer vaild, even if it is within the guarantee period. My advice - contact TC directly then and see what they have to say. I can't believe it's difficult to swap the damaged buttons but I guess you might need to return it to a dealer? I've not had any dealings with TC myself but they give the impression of being reasonable people to deal with. Mark[/quote] Cheers Mark, The guy I got it from swears it's had an easy life. Apart from the buttons it looks brand new. I'm sort of glad in a way it's a known fault as I might get some joy from TC. Thanks, Mario. Quote Link to comment Share on other sites More sharing options...
wateroftyne Posted July 26, 2010 Share Posted July 26, 2010 Mine seems to have hairline cracks... they've come to nowt so far, but I'll be keeping an eye... Quote Link to comment Share on other sites More sharing options...
molan Posted July 26, 2010 Share Posted July 26, 2010 Just checked mine and it's immaculate Quote Link to comment Share on other sites More sharing options...
bassmanady Posted July 26, 2010 Share Posted July 26, 2010 [quote name='molan' post='906344' date='Jul 26 2010, 09:24 PM']Just checked mine and it's immaculate [/quote] i thought mine were ok until i put my glasses on found each button has the very faintest line,not a crack, but only on one half,..looks like a join maybe Also noticed mine do wobble about a bit,anyone else find this. Quote Link to comment Share on other sites More sharing options...
Bass Culture Posted July 27, 2010 Share Posted July 27, 2010 Mine wobble a bit but I think that's just the hole being slightly wider than the button (which, of course, it needs to be!). I had the same problem as Mario with my first RH450 - one of the buttons more or less disintegrated around the LED in the centre. The others all had cracks in that ranged from hairline to more obvious. It was an irritation more than anything, and didn't actually affect the working of the amp, though I suppose it might have done if I'd let it progress to any of the buttons actually falling apart! Quote Link to comment Share on other sites More sharing options...
Legion Posted July 29, 2010 Share Posted July 29, 2010 You know what I took a much closer look outside in daylight and found the same thing - glad you brought this up. Very very slight hairline cracks in most of the buttons. I will contact Daz tomorrow and see if a replacement is in order. Quote Link to comment Share on other sites More sharing options...
Musicman20 Posted July 29, 2010 Share Posted July 29, 2010 [quote name='Legion' post='909536' date='Jul 29 2010, 07:13 PM']You know what I took a much closer look outside in daylight and found the same thing - glad you brought this up. Very very slight hairline cracks in most of the buttons. I will contact Daz tomorrow and see if a replacement is in order.[/quote] I just checked mine and 1 of the buttons has a join line but no actual hairline crack and/or real crack. Hopefully Im not going to find the problem occurs later down the line. Let me know what Darren thinks, cheers. Quote Link to comment Share on other sites More sharing options...
alanbass1 Posted July 29, 2010 Share Posted July 29, 2010 Just checked mine and all is fine Quote Link to comment Share on other sites More sharing options...
Bass Culture Posted August 25, 2010 Share Posted August 25, 2010 Mario, I was thinking about this the other day and was wondering if you'd contacted TC yet? Mark Quote Link to comment Share on other sites More sharing options...
Chris2112 Posted August 27, 2010 Share Posted August 27, 2010 It's a shame to hear they're having this problem as I really, really liked the two TC Electronics bass heads I played through. Quote Link to comment Share on other sites More sharing options...
mcnach Posted August 27, 2010 Share Posted August 27, 2010 Just checked, but mine looks fine. Wobbly buttons yes, always noticed that, they could be better but it doesn't worry me much. But the cracking, now you freaked me out... I'll be keeping a close eye! Quote Link to comment Share on other sites More sharing options...
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